Enroll in Multi-Factor Authentication (MFA) — Protect Your Account From Unauthorized Access

 

Before Starting

 

Start the Enrollment Process

 

Connect to Remote Desktop (RD) Environment

 

Help




Before starting the enrollment process in MFA

 

  1. You will need a smartphone or tablet, such as an iPhone, iPad, or Android phone/tablet. If you have a flip phone or home phone, please contact the IT Helpdesk for assistance.

 

   

  1. On your smartphone or tablet, please download the Microsoft Authenticator app from the Apple App Store or Google Play Store.

 

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  1. For the best experience in the enrollment process, it is recommended you complete the enrollment process from a computer.

 

 



How do I enroll in MFA?

 

There is a one-time enrollment process to register your smartphone or tablet in MFA. If you do not have a smartphone or tablet, the IT Helpdesk can assist with your enrollment.

 


Click here to start the enrollment process


 

  1. Please log in using your Hilcorp email address and password. (Log in the same way as you do to Workday.)

 

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  1. Once logged in, you will be prompted that “more information is required”. Click “Next” to continue.

 

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  1. On your smartphone or tablet, download the Microsoft Authenticator app from the Apple App Store or Google Play Store. Once you have this installed, click Next on your computer.

 

 

  1. Open the Microsoft Authenticator app on your smartphone or tablet. You may see some introductory screens for adding a new account. Skip through until you see the option to add a Work account.

    On your smartphone or tablet, when prompted to receive push notifications, tap Allow. If prompted for permissions to access the camera, tap Allow.

     

    Click Next on your computer to continue.

 

  1. Using the Microsoft Authenticator app with the camera activated, scan the QR code shown on your computer screen.

     

    Once you've scanned the QR code, click Next on your computer to continue.

 

  1. A push notification will be sent to the Microsoft Authenticator app on your smartphone or tablet. On your smartphone or tablet, tap Approve.
  2.  

     

    Click Next on your computer to continue.

 

  1. If you receive the "Success!" message, you've successfully completed enrollment. Click Done. You may now close your browser.
  2.  

 

 



Connect to Remote Desktop (RD) Environment

 

Enrollment Required

 

Enrollment in MFA is required to connect securely to the Remote Desktop (RD) environment from outside the office. If you have not yet enrolled in MFA, please enroll first by clicking here.

 

Instructions - Windows

 

Note: If using a Hilcorp-issued laptop, these RD shortcuts may already be on the desktop in the "RD Shortcuts" folder.

 

  1. Click on the link below to download the shortcut to the desktop. (To download, you will need to log in using your Hilcorp email address and password.)

    Houston RD

     

    Houston RD - Multiple Monitors

     

    NM RD

     

    NM RD - Multiple Monitors

     

    AK RD

     

    AK RD - Multiple Monitors

     

    AK (Benson) RD

     

    AK (Benson) RD - Multiple Monitors

     

  2.  

  3. Locate and run the RD shortcut from your local computer. When prompted, enter your Hilcorp email address and password.


  4. On your smartphone or tablet, tap Approve in the Authenticator app.
  5.  

    Instructions - iPhone/iPad

     

    Click here for instructions on connecting to RD on an iPhone or iPad

     

    Instructions - Mac

     

    Click here for instructions on connecting to RD on a Mac

     

    Instructions - Android

     

    Click here for instructions on connecting to RD on Android

     

    List of Applications

     

    For a listing of applications installed on each RD environment, please click here.




Who do I contact if I need help?

 

Please contact the IT Helpdesk or your local support contact.